Resources

Free Counselling Services, Information and Referral Centres
In B.C. and Across Canada

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To obtain the phone number of a social support group or agency in your area, please call your Local Information Centre.

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Alberta

City of Calgary Information Centre - Dial 211 Within Alberta

  • Provides information on social, community or government services in Calgary. This service is free, confidential, multilingual and available 24 hours a day.
  • www.informcalgary.ca
  • Provides information on community services and organizations across all of Alberta.
  • www.informalberta.ca

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British Columbia

Crisis Intervention and Suicide Prevention Centre of B.C. - 604-872-3311

Toll Free (24 hours) - 1-866-661-3311

For Deaf and Hard of Hearing (24 hours) - Toll Free 1-866-872-0113

For Deaf and Hard of Hearing (24 hours) - TTY 604-872-0113

  • Trained volunteers provide telephone crisis counselling for people in emotional distress.

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Inform Vancouver - 604-875-6381

Toll Free (24 hours) - 1-800-663-1441

For Deaf and Hard of Hearing (24 hours) - TTY 604-875-0885

For Deaf and Hard of Hearing (24 hours) - Text 604- 836-6381

  • Open 24 hours, 7 days a week. Free, confidential information and referral enquiry service for all of B.C. and Yukon.
  • Email Inform Vancouver

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Alcohol and Drug Information and Referral Service - 604-660-9382

Toll Free - 1-800-663-1441

  • Provides 24 hour toll-free information for people needing help or information for substance abuse.

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Problem Gambling Information and Referral - 1-888-795-6111

  • Provides 24 hour toll-free information and referral for people in B.C. needing help for problem gambling.

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Kids Help Phone - 1-800-668-6868

  • Provides a free 24 hour toll-free, professional counselling to children and youth across Canada by phone or Internet. This service is confidential and bilingual and can address issues such as school related problems, substance abuse, suicide, sexuality, relationships, health, running away, loneliness and depression.
  • www.kidshelpphone.ca

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Youth Against Violence Line - 1-800-680-4264

  • Provides 24 hour information, advice and assistance to anyone concerned about youth violence in B.C.

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Victim Link - 1-800-563-0808

  • Provides 24 hour toll-free information, advice and assistance to victims of family and sexual violence in B.C.

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B.C. Bereavement Helpline - 604-738-9950

Toll Free - 1-877-779-2223

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B.C. Hospice Palliative Care Association - 604-806-8821

Toll Free - 1-877-422-4722

  • Provides info and referral regarding hospice and palliative service for B.C. and the Yukon.
  • www.hospicebc.org

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Credit Counseling Society of B.C. - 604-527-8999

Toll Free - 1-888-527-8999

  • In person or by phone. Provides free confidential credit counseling, debt repayment and consolidation programs and personal budgeting planning.

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Eating Disorders Resource Centre for B.C. - 604-876-2084

Toll Free - 1-800-665-1822

  • Women's health centre provides information, referrals and education about eating disorders.

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B.C. Coalition of People with Disabilities - 604-875-0188

Toll Free - 1-877-232-7400

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Women Against Violence against Women - 604-255-6344

Toll Free - 1-877-392-7583

  • Offers a 24 hour crisis line for survivors of rape or sexual violence, offering information, immediate support and referral.
  • www.wavaw.ca

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British Columbia - Outside Of The Lower Mainland

Central Vancouver Island Crisis Society

  • Nanaimo (24 hours) - 250-754-4447
  • Duncan (24 hours) - 250-748-1133
  • Parksville (24 hours) - 250-248-3111

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Crisis Prevention, Intervention and Information Centre
for Northern B.C.

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NEED Crisis and Information Line

  • 24 hours - 250-386-6323
  • Youth Line - 250-386-TALK (8255)
  • Gulf Islands/Port Renfrew (24 hours) - 1-866-386-6323

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People in Need Crisis Intervention

  • Vernon (24 hours) - 250-545-2339
  • Teen Crisis Line (24 hours) - 250-542-8336
  • Salmon Arm (24 hours) - 250-833-1488
  • Revelstoke (24 hours) - 250-837-6601
  • Enderby (24 hours) - 250-838-0880

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Manitoba

Community Information - 204-287-8827

Toll Free - 1-866-266-4636

  • Provides a comprehensive listing of community resources across Manitoba.
  • www.contactmb.org

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New Brunswick

Community Information Centre - 506-633-INFO (4636)

  • This community service database provides listings of hundreds of programs, services and groups located or serving the Saint John region as well as all of New Brunswick.
  • www.saintjohninfo.ca

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Newfoundland And Labrador

Community Services Council - 709-753-9863

  • Provides a directory of non-profit organizations and resources for the volunteer sector.
  • www.envision.ca

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Nova Scotia

Help Line Society - 902-422-2048

24 hours - 1-877-424-1177

Help Line serving the Halifax area - 902-421-1188

  • Provides a Community Services Directory with information on services for the entire province.

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Nunavut

Nunavut Health and Social Services - 867-975-5700

  • Provides information on health services available across the region.

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Ontario

Findhelp Information Services - Dial 211 Within Ontario or 416-397-4636

  • Provides information on social services in the Toronto area.
  • Provides information about community, social, health and related government services across Ontario.
  • www.findhelp.ca

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Prince Edward Island

Consumer and Family Support - 902-628-1648

  • Provides a listing of various self-help groups across the island.

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Quebec

Centre de Reference du Grand Montreal - 514-527-1375

  • This is a bilingual agency serving Greater Montreal. It provides free information on community resources.
  • www.info-reference.qc.ca

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Saskatchewan

Mobile Crisis Service Incorporated - 306-757-0127

  • 24 hour crisis service centre that also provides a gambling line, child abuse line, government social services line and other services.

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Saskatoon Crisis Intervention Service - 306-933-6200

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Yukon

Yukon Family Services Association - 867-667-2970 or 867-667-2962

  • Provides support and counselling services, community information and referrals, education services and several programs, plus a lending library.
  • www.manyrivers.yk.ca

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Across Canada

Canadian Mental Health Association

  • Provides a list of mental health services and programs across Canada.
  • www.cmha.ca

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Canadian National Clearinghouse on Family Violence - 1-800-267-1291

For Deaf and Hard of Hearing - TTY 1-800-561-5643

  • Offers a referral and directory service helping connect people to resources and organizations responding to family violence.

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Across the United States

United States National Violence Hotline - 1-800-799-SAFE (7233)

For Deaf and Hard of Hearing - TTY 1-800-787-3224

  • Provides 24 hour access from all 50 states, with confidential support and crisis intervention and referrals to anyone involved in domestic violence situations. Service is provided in English and Spanish, with interpreters available for 140 languages. Email assistance is also available.
  • www.ndvh.org

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Anything Missing?

Any additional counselling or social support resources are always welcome. Please email me with any updates. I adjust this site regularly. Thank-you.